Domain Can not view accounts in cPanel/WHM

There are many reason for an active account to  disappear from WHM List Accounts.

Assuming the disappeared account as www.example.com with username ‘example’, you should check following entries on the server:


1) Check for the VirtualHost entry for the domain in /usr/local/apache/conf/httpd.conf file. If the VirtualHost entry is missing, add it.

2) Check the entry for the domain in /var/cpanel/users/eukh. If the entry domain the domain appears like XDNS=example.com, change it to DNS=example.com.

3) Check the entry for the domain in /etc/userdomains & /etc/trueuserdomains.

4) If the domain is not visible in only reseller WHM, you should check the entry in /etc/trueuserowners.

  • 0 brukere syntes dette svaret var til hjelp
Var dette svaret til hjelp?

Relaterte artikler

Explain Awstats Stats

The Awstats tool provides very useful information about the visits on your website. In this...

Generate CSR From Cpanel

To Generate a Certificate Signing Request (CSR) perform the following steps:1. Login to cPanel.2....

How can I access my website statistics

Your website's statistics are available under the Logs section in your cPanel. There you will see...

How can I check my quota and bandwidth limits/usage?

The statistics for your account's disk space and bandwidth usage are available in your cPanel,...

How can I increase my e-mail quota?

Changing the quota of an email account1. Log into your HOSITSmart Control Panel.2. Open the Email...