The advantage is that it is not necessary to contact support to schedule an intervention, because with rescue-mode you can run tests when it's best for you, and when it doesn't disturb the use of your server.
Software & Administration
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Hardware
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If one of the tests fails or shows errors, just log into the manager: Support section and then submit an incident. Simply send the result of your test, for example: server crashed during the cpu test.We will immediately intervene to replace your hardware.
TO RESET SERVER PASSWORD
Go to Manager => Power => Netboot => Rescue =>rescue pro(choose) => BOOT NOW, then hard reboot the server. After some minutes, you can access via ssh the machine with the new codes sent by mail. On the server, you can type in order to list the partition scheme:
fdisk -l
the root one is marked with an asterisk. Thus now you can use the following command to mount the root partition:
mount /dev/yourrootpartition /mnt
Then, to use your partition type the command:
chroot /mnt
Then type the command:
passwd root
type the new password at the prompt request.
For Windows, you boot it into WinPE and then access via VNC and click on the Password Icon to change it.
